Three Puppies' Journeys from Registered Breeders in New Zealand to families in Singapore with PupUp

This April, three special puppies made their way to loving homes in Singapore - each with their own unique story and a journey made possible by PupUp's dedicated support.

Bringing a puppy into your home is a life-changing experience. One filled with excitement, anticipation, and a little bit of nervousness. For Singaporean families, finding a healthy, well-bred puppy from a trusted breeder can feel overwhelming. That's where PupUp comes in.

The Journey Begins: Finding the Right Match

For every family, the journey starts with the same dream: finding the perfect puppy to join their lives. Whether you have your eyes on a specific breed, or don't quite know which breed would best fit your lifestyle, PupUp is here to help.

When Bob and Riley's future family began their search, they were drawn to the Mini American Shepherd, a breed known for its intelligence & tenacity, with the perfect size that makes them more adaptable to apartment living. Through PupUp, they found their breeder who not only met the highest health and welfare standards but was also extremely supportive throughout the process, sharing updates and answering every question along the way.

Lumi's family, experienced dog owners who had previously raised three poodles, were seeking a new addition that would complement their lifestyle. They discovered Lumi, a Lagotto Romagnolo, through PupUp's platform. Their journey began with an introductory call with their breeder, where they learned more about the breed characteristics and the puppy they were interested in.

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As part of the Founding Members programme, you'll get to enjoy a personal visit from a PupUp team member to your puppy between 6-10 weeks old. This is when we meet your puppy in person, conduct a temperament assessment with your breeder, and capture some of their most precious moments in pictures & videos for you.

Lagotto Romagnolo puppy running in tall grass with a pear seed in her mouth — *Picture of Lumi, captured at 12 weeks during a PupUp visit. She found a pear seed under the tree and was proud to show her catch of the day.*

Every Step Supported: From First Enquiry to Arrival

PupUp understands that bringing a puppy home should be a supportive experience. Your journey begins with a one-on-one call with our team, where we will guide you through the preparation process. Many families find this call to be a great way to get to know our team and ask any questions they may have.

- Personalised Guidance: From breed selection to preparing your home, PupUp and our breeders are always here to offer advice tailored to your family's needs.
- Direct Communication: Chat directly with breeders, review health records, and get weekly photo and/or video updates as your puppy grows.
- Secure Reservation: Place a protected deposit, knowing your payment is safe and goes toward your puppy's total price.
- Transparent Processes: Receive clear cost breakdowns and full health testing reports of both puppy's parents.

Safe Travels: Your Puppy's Journey Home to Singapore

One of the biggest concerns for new owners is their puppy's journey back home. How will my puppy travel? Will they arrive safely? What documentation do I need to handle? With PupUp, you never have to worry. Our team manages the entire transportation process, coordinating with trusted partners to ensure a safe, comfortable, and stress-free arrival. You'll receive updates at every point of the way of your pup's journey home.

On the day of their scheduled trip, Bob had suffered from severe car sickness. To ensure a comfortable journey, our transporters and his breeder went out of their way to arrange an emergency vet visit for him. His vet administered Cerinia, an anti-nausea medication so that he'd have a comfortable time in his crate. Thankfully, he arrived all happy and bubbly.

Lyn, Bob's breeder, updating his mother about his car sickness — *Lyn's update to Bob's mom on his car sickness*

Bob, a Red Tri mini american shepherd, after a 10 hour flight to Singapore from New Zealand — *Photo update when Bob landed in Singapore!*

A red merle mini american shepherd in her travel crate — *Princess Riley safely on her way to her parents. She wasn't too happy with her cargo ride, and was definitely expecting a First class ticket.*

A New Chapter: Lifelong Support and Community

The journey doesn't end when your puppy arrives. PupUp continues to support families with:

- Health Guarantees: Every puppy comes with full health testing records (breed-specific) and guarantees.
- Ongoing Advice: Access resources, training tips, and exclusive discounts from our curated partner brands & services
- Direct Line to Breeders: Stay in touch with your breeder for advice and updates as your puppy grows.

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As part of the Founding Members Program, all puppies enjoy a free Annual Vet Plan (worth $350) with our partner vet, Evervet Veterinary Clinic. This vet plan covers everything your puppy needs in their first year - all vaccinations, a complimentary blood typing, a 4DX test, unlimited nail clipping and ear cleaning at the clinic, amongst many other benefits.

Start Your Own Puppy Journey with PupUp

If you've been dreaming of welcoming a puppy into your home, or have been considering a new family member but unsure where to start, we'd love to help. From finding the right breed and ethical breeder to managing safe transport and providing lifelong support, PupUp will ensure that you're supported and ready for your new family member.

Download our app to browse upcoming litters, connect directly with registered breeders, and take the first step toward bringing your new companion home.